Sift Science Website Privacy Notice
Last Updated: April 22, 2014
Sift Science, Inc. (“Sift Science”, “we” or “us”) helps online businesses (our “Clients”) detect and address fraud and other malicious behavior on their digital properties. In doing so, we collect information about how Internet users (“Users”) interact with our Clients’ digital properties such as their websites and mobile applications (their “Sites”). Our fraud and risk analytics services (the "Service") were developed using a privacy by design approach to help ensure that we adhere to applicable privacy law and standards. The following Sift Science Website Privacy Notice (“Website Privacy Notice”) outlines what information we collect via the website at www.siftscience.com (our “Website”), how we use and disclose it, and who to contact if you have questions. If you’d like more information about the privacy practices related to our Service, please visit our Service Privacy Notice by clicking here.
We may revise this Website Privacy Notice from time to time. If we do so, we will update the "Last Updated" date above. Users should revisit this page to stay aware of any changes. Your continued use of our Website following the posting of changes to this Website Privacy Notice will mean you accept those changes. If we make any material changes to this Website Privacy Notice, we will post the updated version here and notify applicable Users by email or by means of a notice on our Website.
Safe Harbor Privacy Principles
We comply with the U.S.-EU Safe Harbor Framework and the U.S. Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. We have certified that Sift Science adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/
Sift Science Website
Data collected via the Website
Our Website is designed primarily for our Clients and prospective Clients to better understand the Service, and to register for the Service. The information we obtain via the Website includes:
1. User-Provided Information: When a User registers to utilize the Service via the Website, we will ask them to provide personally identifiable information such as a first name, last name, and email address. Users may also choose to provide personally identifiable information to Sift Science such as mailing addresses or phone number, when they send an email to Sift Science, when they update the information previously provided to Sift Science, or at other times when they or access the Website.
2. Automatically Collected Information: When Users access the Website, Sift Science will automatically record certain information about or related to their use of the Website that is made available through their computer or other device such as an IP address, information about their computer’s operating system, pages visited on the Website, information that may enable Sift Science to approximate the User’s location, web pages or sites that visited just before or just after visiting the Website, the pages or screens accessed via the Website, the dates and times Users access the Website, and other information about how the Website is utilized. This information is collected through the use of technologies such as standard log files, cookies, and web beacons.
3. Cookies Information: One form of “automatically collected” information we may record is information stored by “cookies” which small text files placed onto your computer or device. When Users access the Website, Sift Science and our third-party analytics and site optimization partners may send one or more cookies to their respective computers or other devices. By using cookies with values that are unique, Sift Science may be able to uniquely identify a computer or device when a User visits the Website for analytics purposes or to help our Website function better. Sift Science may use both “session” and “persistent” cookies to collect, store, and sometimes track various types of information. A session cookie is one that is intended to disappear after a User closes their browser. A persistent cookie remains after a User closes his or her browser. For more information about cookies and web beacons, please visit http://www.allaboutcookies.org/.
4. Web Beacons: A web beacon is a clear picture file used to keep track of a User’s navigation through a single website or a series of websites. Web beacons, which are sometimes referred to as “clear gifs,” are a fancy way of referring to web links that a computer, browser, device, or email program requests when loading a web page, html email, or similar web-connected content. When this request is made, the entity which controls the requested link (which would be Sift Science for links back to the Website) can determine if a User opened an email containing a web beacon or otherwise viewed particular content on the Website. Sift Science generally uses web beacons for analytics and other legitimate business purposes.
Use and disclosure of Data collected via the Website
Sift Science uses the information obtained via the Website to develop, support, maintain, enhance, and operate the Website, to analyze and develop our marketing and product strategies, to contact Clients and prospective Clients for marketing purposes, to help us develop new products and services, and for other administrative and operational purposes. Users may opt-out of receiving certain communications, but Sift Science reserves the right to continue to send Users certain communications, such as service announcements and administrative messages, without offering the opportunity to opt-out of receiving them.
Disclosure and Onward Transfer of Data
Except as otherwise disclosed in this Website Privacy Notice, we do not sell, distribute, or otherwise disclose any personally identifiable information collected via the Website to any third party, except to our agents and contractors that provide services to help us manage and provide the Website and/or Service.
Sift Science may disclose any information in our systems if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of other persons, entities, facilities, equipment or the Website. Sift Science may transfer information to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, we will provide a prominent notice on our Website of any change in ownership or uses of information, as well as any choices we may offer regarding the information in our systems.
Security, Data Integrity
Sift Science has implemented reasonable physical, technical, and managerial safeguards in an effort to protect information from unauthorized access, disclosure, alteration, and destruction. These include firewalls and encryption, internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems. We restrict access to information to employees, contractors and agents who need to know that information in order to operate, develop or improve our Website. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. Despite our efforts, however, we cannot and do not guarantee the security of the information we collect from either our Clients or Users; nor can we guarantee that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We process information in a way that is compatible with and relevant for the purpose for which it was collected. To the extent necessary for those purposes, we take reasonable steps to ensure that any information in our care is accurate, complete, current and reliable for its intended use.
Users may send requests to understand what personally identifiable information we have collected about them via this Website by emailing us at email@example.com.
Users Located Outside the U.S. and EU
We may store, analyze, and use information in the United States or any other country in which we or any of our third party service providers operate. We comply with the U.S.-EU Safe Harbor Framework and the U.S. Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. To the extent that Users visit our Website from other regions of the world with privacy laws that differ from laws of the United States or other applicable jurisdictions, then those Users understand that they are transferring their information outside of those jurisdictions to the United States or other jurisdictions for the uses identified above in accordance with this Privacy Notice.
Information Relating to Children
We do not knowingly collect personally identifiable information from anyone under the age of 13 via this Website. If we are made aware that we have received personally identifiable information from someone under 13 via the Website, we will use reasonable efforts to remove that information from our records.
Please contact Sift Science with any questions or comments about this Privacy Notice or our collection, use, or disclosure of information by email at firstname.lastname@example.org. We will make every effort to resolve your concerns. Alternatively, you may contact us at the address below:
Sift Science, Inc.
Attn: Privacy Officer
123 Mission Street, 15th Floor
San Francisco, CA 94105
We encourage interested persons to raise any concerns using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information.
Privacy Complaints by European Union and Swiss Citizens
Sift Science has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the Better Business Bureau (BBB) EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by the Privacy Officer at Sift Science, please visit the BBB EU Safe Harbor website at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint:
Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
3033 Wilson Boulevard, Suite 600
Arlington, VA 22201